Mary Wangari Muoria is a water and sanitation professional with over 22 years of experience in Kenya’s public water and sanitation sector.

She possesses a Specialized Master’s degree in Urban Water and Sanitation Services and a Master’s degree in Business Management.

She has worked with Nairobi City Water and Sewerage Company since 2004, following earlier experience at a sewage treatment plant under the Nairobi City Council’s Water & Sewerage Department.

Her experience spans water and sanitation service delivery, customer relations, stakeholder engagement, and service improvement.

She has a strong understanding of the challenges facing urban water and sanitation utilities, particularly in rapidly growing African cities.

She is passionate about sustainable sanitation, innovation, customer-centred service delivery, and knowledge sharing in the water sector.